Shipping policy
Southern Rub LLC Shipping Policy
Last updated: November 2nd, 2023
1. Shipping Methods
We offer various shipping methods for your convenience, including but not limited to standard shipping and express shipping. The available shipping methods and their associated costs will be displayed during the checkout process.
2. Shipping Locations
We currently ship to addresses within the United States, as well as to international destinations.
3. Order Processing Time
Orders are typically processed and shipped within 1 business days of the order placement. Please note that orders placed on weekends or holidays may be processed on the following business day.
4. Shipping Costs
Shipping costs are determined based on the selected shipping method, the order's total weight, and the destination address. Shipping costs will be displayed during the checkout process for your review before finalizing the order.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and delivery progress of your order.
6. Shipping Delays
In rare circumstances, there may be shipping delays due to factors beyond our control, such as weather conditions, carrier delays, or other unforeseen events. While we make every effort to ensure timely delivery, we cannot guarantee delivery dates.
7. Lost or Stolen Packages
We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier or local authorities to report the incident. If you encounter any issues or have concerns regarding the delivery of your order, please reach out to us, and we will assist you to the best of our ability.
8. Returns and Refunds
For information on returns and refunds, please refer to our Southern Rub Company Return Policy. You can find the return policy here.
9. Contact Information
If you have any questions or require further assistance regarding our shipping policy, please contact us at:
brad@southernrubco.com
Customize the template with specific details about your e-commerce store, such as processing times, shipping carriers, costs, and any special shipping considerations that are unique to your business. Additionally, regularly update your shipping policy as needed to reflect any changes in your shipping methods or practices.